Cookie Policy
Last updated: December 15, 2024
This cookie policy explains how EnchiTorch Ltd uses cookies and similar technologies when you visit our website at enchitorch.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how visitors use their sites.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period
- First-party cookies: Set by the website you're visiting
- Third-party cookies: Set by external services used by the website
2. How We Use Cookies
We use cookies for several purposes to enhance your browsing experience and improve our services:
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They include:
- Security cookies: Help protect against security threats
- Session management: Keep you logged in during your visit
- Preference cookies: Remember your cookie consent choices
- Load balancing: Ensure optimal website performance
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information:
- Page views and traffic: Track which pages are most popular
- User journey: Understand how visitors navigate our site
- Performance metrics: Monitor site speed and functionality
- Error tracking: Identify and fix technical issues
2.3 Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:
- Advertising targeting: Show relevant advertisements based on interests
- Campaign tracking: Measure the success of marketing campaigns
- Social media integration: Enable sharing and social media features
- Retargeting: Show relevant ads on other websites you visit
3. Specific Cookies We Use
3.1 EnchiTorch Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| enchitorch_consent | Stores your cookie consent preferences | 1 year |
| enchitorch_preferences | Remembers your website preferences | 1 year |
| enchitorch_session | Maintains your session while browsing | Session |
3.2 Third-Party Cookies
We may use third-party services that set their own cookies:
Google Analytics:
- _ga, _ga_*, _gid: Track website usage and performance
- Duration: Up to 2 years
- Privacy Policy: Google Privacy Policy
Social Media Platforms:
- LinkedIn, Twitter, Facebook may set cookies when you interact with social features
- These cookies are governed by the respective platform's privacy policies
4. Managing Your Cookie Preferences
4.1 Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your preferences through detailed settings
4.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Clearing your browser cookies and revisiting our site
- Contacting us at [email protected]
4.3 Browser Settings
You can also control cookies through your browser settings:
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data
5. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
5.1 Essential Cookies
Disabling essential cookies may result in:
- Inability to access certain areas of the website
- Loss of security features
- Repeated cookie consent requests
- Reduced website functionality
5.2 Analytics Cookies
Disabling analytics cookies means:
- We cannot improve our website based on usage data
- Your visits won't be tracked for statistical purposes
- No impact on website functionality
5.3 Marketing Cookies
Disabling marketing cookies results in:
- Less relevant advertisements
- Inability to track marketing campaign effectiveness
- Reduced social media integration
- No personalized content recommendations
6. Data Retention and Security
6.1 Data Retention
Cookie data is retained for the following periods:
- Session cookies: Deleted when you close your browser
- Essential cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 1 year
6.2 Security Measures
We implement appropriate security measures to protect cookie data:
- Encryption of sensitive cookie data
- Secure transmission protocols (HTTPS)
- Regular security audits and updates
- Access controls and monitoring
7. Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children through cookies. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Some of our third-party service providers may be located outside the UK. When cookie data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Updates to This Cookie Policy
We may update this cookie policy from time to time to reflect:
- Changes in our use of cookies
- New third-party services
- Legal or regulatory requirements
- Improvements to our privacy practices
We will notify you of any significant changes by:
- Updating the "Last updated" date at the top of this policy
- Displaying a prominent notice on our website
- Sending email notifications to registered users
10. Your Rights
Under UK data protection law, you have rights regarding the personal data collected through cookies:
- Right to access: Request information about the data we hold
- Right to rectification: Correct inaccurate information
- Right to erasure: Request deletion of your data
- Right to restrict processing: Limit how we use your data
- Right to object: Object to certain types of processing
11. Contact Information
If you have questions about our use of cookies or this cookie policy:
Data Protection Officer
EnchiTorch Ltd
15 Moorgate
London, EC2R 6AD
Email: [email protected]
Phone: +44 20 7946 0958
12. Regulatory Information
We are registered with the Information Commissioner's Office (ICO) under registration number ZA123456. You can verify our registration at ico.org.uk.
If you have concerns about our cookie practices, you can contact the ICO:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk